They're Called Black Boxes Not Invisible Boxes

Infrastructure can be a black box only if its knobs and buttons are accessible. I spent hours at Interop last week listening to folks talk about “infrastructure.” It’s a hot topic, to be sure, especially as it relates to cloud computing. After all, it’s a keyword in “Infrastructure as a Service.” The problem is that when most of people say “infrastructure” it appears what they really mean is “server” and that just isn’t accurate.

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